Shipping within Singapore
FREE SHIPPING on all orders over $50.
We aim to ship orders from the studio within 1 to 2 days excluding A2, A1 & A0 prints which can take up to 5 working days to be shipped.
Framed prints can take up to 10 days to be shipped.
Shipped via. Singpost tracked mail, orders will typically arrive within 2 to 3 days.
An email will be sent to you with your tracking information once your order has been shipped.
Next day delivery is available for orders placed before 2pm at an extra cost of $18. Please select Express at Checkout.
For private commissions, delivery timelines and costs will be communicated once your order is confirmed.
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International Shipping
International orders are shipped via. Singpost tracked mail and usually take between 7 to 15 days to arrive, depending on the destination.
An email will be sent with your tracking information once your order has been shipped.
We aim to ship orders from the studio within 1 to 2 days excluding A2, A1 & A0 prints which can take up to 5 working days to be shipped.
Framed prints can take up to 10 days to be shipped. A1 & A0 framed prints cannot be shipped internationally.
Courier/DHL/Fedex is available for urgent jobs – please get in touch directly to organise this service.
For private commissions, delivery timelines and costs will be communicated once your order is confirmed.
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Returns
Unfortunately, we will not be able to accommodate refunds or returns however we are able to accommodate exchanges on a case by case basis. If you receive an item that is damaged or different from your order confirmation, we will be happy to replace it. Please email us at hello@byfable.com within 7 days of receiving your order and we will look into it for you asap.